Q&A

 

WHAT'S THE BEST WAY OR TIME TO REACH SOMEONE AT GUADALUPE REGARDING MY ORDER?

email: stms2004@gmail.com or phone: (954) 806-0314

We're available from 9 am – 5 pm EST Monday-Friday

HOW CAN I FIND A STORE THAT CARRIES GUADALUPE GIFTS IN MY AREA?

Guadalupe Gifts is sold to many retailers across the world. To ensure that you get the latest information regarding stores that carry our line, please contact us via email or phone. We will be happy to assist you! 

PAYMENT OPTIONS

Guadalupe Gifts accepts Visa, Mastercard, American Express and Discover.

SHIPPING OPTIONS

We ship all of our via United States Postal Service.  For USPS shipping terms & conditions, please visit www.USPS.com.

SHIPPING CHARGES

Shipping rates are calculated based on the current rates provided by USPS and are determined by weight, size, location, and shipping method chosen.

SHIPPING TO DIFFERENT ADDRESS

You can ship to a different address if you want to send a gift to a relative or friend.

SHIPPING CONFIRMATION

You will receive an email confirmation when your order has been shipped.

TAXES

Taxes are calculated for customers buying from the state of Florida.  Orders shipped to a Florida address get a 7% tax rate. 

RETURN POLICY

Guadalupe will accept unworn merchandise with tags attached within 15 days of the ship date for a full refund or credit for all qualifying orders.  For more information, please visit Returns & Exchanges.