Shipping Policy

Guadalupe Gifts ships Catholic jewelry, devotional gifts, and sacred art from our warehouse in Miami, Florida. We offer multiple shipping options for domestic and international orders so your gift or devotional piece arrives safely and on time.

Processing Times

Most in-stock orders are processed within 1–2 business days. Personalized, made-to-order, and handmade items may require 3–7 business days for preparation before shipping, especially during peak seasons (mid-November through December, and April through mid-May).

Business days do not include weekends or U.S. federal holidays.

Domestic Shipping Options (Contiguous U.S.)

Shipping Method	Estimated Delivery	Best For
Standard Shipping	5–7 business days	Regular orders, gifts with lead time
Priority Shipping	3–5 business days	Sacramental gifts, upcoming feast days
2-Day Shipping	2 business days	Time-sensitive orders
Next-Day Shipping	1 business day	Last-minute gifts and urgent needs

Express orders (2-Day and Next-Day) placed before 12:00 p.m. Eastern Time ship the same business day. Orders placed after 12:00 p.m. ET ship the next business day.

Certified Basilica Art — White-Glove Shipping

Our Certified Basilica Art collection ships directly from Mexico City via DHL Express with "Non-Stackable" handling — the safest tier available for oversized sacred art. White-glove art shipments include:

• All customs, duties, and import paperwork are handled on your behalf
• Photos of your specific frame before it ships
• Installation guidance and hardware included
• Final price with no hidden fees or surprise charges

Estimated delivery for Basilica Art: 2–3 weeks from order confirmation. For details, visit our Certified Basilica Art collection page or call Juan-Carlos directly at 888-324-8402.

International & U.S. Territory Shipping

Yes, we ship outside the contiguous United States, including Puerto Rico, the U.S. Virgin Islands, Hawaii, Alaska, and international destinations. Delivery times for international shipments vary due to customs processing and local postal service conditions. We cannot guarantee specific arrival dates for international orders.

International customers may be responsible for import duties and taxes depending on their country's regulations.

PO Boxes & Address Requirements

We can ship smaller packages to PO Boxes via USPS. However, large items and express shipments (2-Day, Next-Day) require a physical street address for delivery.

Holiday Shipping Deadlines

During the holiday season, we publish updated shipping cutoff dates to ensure your gifts arrive by Christmas, Easter, and other important feast days. Check our homepage banner or contact us for the most current deadlines.

Holiday peak seasons to plan for:

• Christmas: Mid-November through December — order early for personalized and handmade items
• Easter / First Communion season: April through mid-May — high demand for sacramental gifts
• December 12 (Feast of Our Lady of Guadalupe): Our busiest devotional season

Frequently Asked Questions

How long will it take to receive my order?

Delivery time depends on the shipping method you choose at checkout. Standard shipping takes 5–7 business days, Priority takes 3–5 business days, and express options (2-Day and Next-Day) deliver within 1–2 business days. Add 1–2 business days for processing. Business days do not include weekends or U.S. holidays.

What if I need my order by a specific date?

Select 2-Day or Next-Day shipping at checkout, then contact us immediately at info@guadalupegifts.com or 888-324-8402 to confirm your timeline. We will do everything we can to meet your deadline.

When will my express order ship?

Express orders placed before 12:00 p.m. Eastern Time ship the same business day. Orders placed after that cutoff ship the next business day.

Does Guadalupe Gifts ship internationally?

Yes, we ship outside the contiguous U.S., including to U.S. territories and international destinations. Delivery times vary due to customs processing, and we cannot guarantee arrival dates for international shipments.

Can you ship to a PO Box?

We can ship smaller packages to PO Boxes via USPS. Large items and express shipments require a physical street address.

What happens during busy seasons?

During peak periods — mid-November through December, and April through mid-May — personalized and handmade items may take up to 7 additional business days to prepare before shipping. We recommend ordering early during these times, especially for First Communion gifts, Christmas gifts, and Guadalupe feast day orders.

How is the Certified Basilica Art shipped?

Basilica Art ships from Mexico City via DHL Express with non-stackable, white-glove handling. All customs, duties, and paperwork are handled by us. Estimated delivery is 2–3 weeks. Call 888-324-8402 for details.

Questions About Your Order?

Our team is here to help — in English and Spanish.

📞 Call: 888-324-8402
📧 Email: info@guadalupegifts.com
💬 WhatsApp available — Se habla Español

Business hours: Monday–Friday, 9:00 AM – 5:00 PM EST